Burke Decor Reviews

Based on 25 customer reviews and online research, burkedecor.com has a consumer rating of 3.2 out of 5 stars, indicating that most customers are generally satisfied with Burke Decor.

3.2 / 5.0

25 Reviews

5 Stars(11)

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4 Stars(2)

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3 Stars(1)

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2 Stars(2)

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1 Star(9)

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How would you rate Burke Decor?

Customer Reviews (25)

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Isobel Ryan
Posted on 05/29/2021
Love it!!!

I’ve just discovered this store and love the style and quality of the items!! I’ve made a couple of purchases and look forward to many more!!!

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Jeanne Baker
Posted on 05/28/2021
Ordered some home fragrance

Ordered some home fragrance - came ahead of schedule, well packaged, and smell beautiful!

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Harry Jacobs
Posted on 05/10/2021
Fast shipping and good quality

Great experience with Burke Decor. They have great inventory and prices

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Edward Reid
Posted on 05/09/2021
Customer service- say what?

Item was shown "in stock ships in 3-5 business days." Two weeks later, and only after multiple emails, they tell me it just shipped today from Italy, so another 4 weeks. Zero stars, baby.

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Guest
Posted on 05/07/2021
Great products and customer service

I bought a few items that were backordered, and moved houses in the interim. When the items were shipped to my old address, Burke took them back with no question and shipped them out to my new place without no additional charge or hassle on my end. The customer service was top-notch, and I'll definitely be shopping with them again!

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Stanley Weaver
Posted on 05/03/2021
purchased the perfect end table

I purchased a gorgeous end table from Burke decor and it shipped quickly and was just as gorgeous in person as it was on the website. I was very satisfied with my purchase.

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Jimmie Jacobs
Posted on 04/20/2021
impressive shipping speed

Everything arrived before I even pressed order. Unbelievably fast. All items as expected. decent stuff.

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Jon Mason
Posted on 04/15/2021
Ordered 2 black and white pillows

Ordered 2 black and white pillows. shipping was fast and product is very high end. Will order again from this shop.

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Lorraine Adams
Posted on 04/05/2021
Super fast shipping!!

Burke decor is amazing. I ordered some kitchen items in brushed gold and they are beautiful. Also shipping is crazy fast.

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Peggy Alexander
Posted on 04/05/2021
Complicated and slow Return Process/Slow shipping

First order, took over 8mons to get the item. I had to return one of the items, took 2months for $ refund; But, They claimed because of Pandemic. So, i gave them another try; This time, took about 2-3 months for a chair. Once, received did not like the workmanship, the cowhide leather is shedding to the touch. So, I have to call for the return (you can't do online), then have to wait for the form to be sent to me; i have to complete this form and email back. Then, i have to wait for the approval, once they approved it; have to wait for the warehouse to send me the airbill. Then, i have to drag a big box to drop off at fedex. After a month, no refund; no confirmation of receiving the return. I have to make Another phone call to ask for the status of my refund, They finally refund after 2-3 months. At the end, i lost over $150 for shipping cost plus %5 restocking fee for a $350 chair. No more shopping form this seller.

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Herbert Hoffman
Posted on 03/21/2021
the worst experience in online shopping

I ordered a lamp on the burke deco website in January but still haven't received it. I mailed a complaint a month ago and only got an automated message. no one else ever contacted me. I live in Peru and I feel really ripped off. They took my money without giving me the product or a solution

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Willie Fletcher
Posted on 03/06/2021
I found exactly what I was looking for…

I found exactly what I was looking for at Designer Rug / Burke Decor- the candles I’d been searching high and low for. Their price was competitive and the service was outstanding. Highly recommended!

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